Frequently Asked Questions (and Answers)

Can I enrol my child ?

Yes you can if his/her English is of a good standard. Aside the course we also help
students of all levels.

Are you recognized by the government?

Yes, we are. The platform itself was launched under the patronage of the Ministry
of Education. Please google “French e-Learning Platform launched” for more

Do you issue certificates?

Yes, we do. Kindly visit our website (www.myfelp.com) and click on Professional French Diploma.

Are you known to Alliance Francaise?

Yes, we are. You can even learn with us and take the DELF certificate exam.
Officials from both the French Embassy and the Alliance Française were at the
launch of our platform on January 17, 2019.

How secure is your payment system? Can I use my MasterCard to make payment?

Very secure. You can use your MasterCard or any other card.


Can I pay my fees straight to a mobile money account rather than use your online payment system?

Yes, you can. Please call any of the following numbers:

024 790 72 53
O50 579 35 02
026 785 82 02
Email: contact@myfelp.com

How do I submit my audio assignments?

Please do your recording on your phone or laptop and save file, and then upload the file using the button at the bottom of the page.

I am unable to type my answers in the blank spaces. How do I submit my assignment?

 You are not supposed to type your answers in the blank spaces. Match your answers with the questions and type them in the box provided, and then click on “submit”.

I have never done French before. Can I also register?

Yes, you can. Most of our students had never ever done French before they joined the platform.

Can I join Intermediate module? I completed Beginner's module elsewhere.

Yes you can, but it is not automatic. You will have to take a test.

Will I be asked to pay any fee for my certificate?

No, you won’t.

Will I have to take a final exam for my certificate?

No, you won’t. Your final grade will be determined by combining your marks for each assessment.

How will my certificate be sent to me?

Your certificate will be sent to you by email.

Do you issue certificates for Beginner and Intermediate modules?

No, we don’t. Certificates are issued only upon successful completion of the three modules.

What do you mean by "Self-paced learning"?

What we mean by Self-paced learning is that you can complete your course in 10,
12 or even more months.